Privacy Policy
At merino-wools.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, merino-wools.com, and use our services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, place an order, subscribe to newsletters, or contact customer support. This may include your name, email address, billing and shipping information, and payment details.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and promotions
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, website hosting, and marketing. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some website functionalities.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may update or delete your account information by logging into your account. You can opt out of marketing communications at any time by following the unsubscribe link in emails or adjusting your preferences in your account settings.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our services after changes indicates your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please visit merino-wools.com for more information.